FREQUENTLY ASKED QUESTIONS
Q: Is there a registration fee?
A: No, there is no registration fee but to receive an official walk t-shirt a minimum of $25 needs to be raised.
Q: Where does AIDS WALK Charlotte take place?
A: Wells Fargo Plaza & Atrium - 301 S. Tryon Street, Uptown Charlotte
Q: What is the schedule for AIDS WALK Charlotte?
A: Registration: 9:00 AM / Opening Program & Awards: 10:30 AM / WALK: 11:00 AM
Q: How far is AIDS WALK Charlotte?
A: AIDS WALK Charlotte is a 1.8 mile walk through the heart of Uptown Charlotte.
Q: Where does the money go?
A: The money raised from AIDS WALK Charlotte stays right here in Charlotte and benefits RAIN. The mission of RAIN is to ensure access to quality, personalized care in a nurturing environment for individuals and their families who are living with HIV and associated chronic conditions so they may live healthier fulfilled lives. Through education and advocacy, RAIN promotes disease prevention, understanding and dignity for those affected by HIV and for those who are at risk. To learn more about RAIN please visit www.carolinarain.org.
Q: What does it mean to have a team?
A: A team is a group of co-workers, fellow students, church members, friends, and families that register, raise money and walk together on the day of AIDS WALK Charlotte, Saturday, May 12, 2018.
Q: Is there a minimum amount I need to fundraise in order to walk?
A: No. There is no minimum fundraising goal in order to participate in AIDS WALK Charlotte. We will gratefully accept any amount and all of the funds raised go to support the programs and services of RAIN.
Q: Are there advantages to fundraising online?
A: Yes. The AIDS WALK Charlotte website is packed with features to help you achieve your fundraising goals. Some of the features are:
• Your personal (and team) page provides you with powerful tools to make fundraising easier. Our software allows you to input your contacts online, and then track your requests and who needs a thank you note.
• Each donation appears on your page automatically. This helps you track the progress and encourages your supporters to help reach your goal.
• Friends and family can log on and support your efforts quickly and easily.
• Automated acknowledgement messages are sent to all your online supporters.
Q: Is there a deadline to register for AIDS WALK Charlotte?
A: No. You can register for AIDS WALK Charlotte 24 hours a day by visiting our website. Online registration will close at noon on May 11 but you can register in person the morning of the walk, starting at 9:00 am.
Q: How can I promote AIDS WALK Charlotte at my company, organization, congregation or school?
A: We suggest doing one or ALL of the following:
• Form a Team Committee and enlist co-workers, friends or family members to help get the word out to more people.
• Send out emails with your personal AIDS WALK Charlotte link.
• Put up posters in cafeterias, lobbies, elevators, etc.
• Ask your boss, teacher or pastor to write a personal appeal (note) to all encouraging participation.
• Follow up with your team about fundraising goals and efforts.
Q: How do I make a donation with a check/cash and not a credit card?
A: Make the check out to AIDS WALK Charlotte and in the memo section write the person/team you would like your donation to be credited to and mail it to:
AIDS WALK Charlotte
PO Box 37190 l Charlotte, NC 28237
You can also have the person/team you are supporting turn the check in the morning of the WALK.
Q: If someone registered for AIDS WALK Charlotte as an individual, can they still join a team?
A: Yes, pre-registered walkers can still be a part of a team. Simply contact Joyce Brooks at email@example.com or 704-973-9819 with the walker's name/address/email and the team they wish to be a part of.
Q: What if I want to stop by the office and pick up materials?
A: We welcome you to stop by the office anytime, Monday thru Thursday - from 9:00 am to 5:00 pm. The RAIN office (the benefiting agency) is located at 601 E. 5th Street, Suite 470, Charlotte, NC 28202.
Q: What should I bring with me on the day of the walk?
A: We recommend you bring the following items with you on the day of the walk: Additional donations collected, comfortable walking shoes, sunscreen, water, and a raincoat or extra layer (weather permitting). You are also welcome to bring wheelchairs, strollers, and dogs on a leash.
Q: Is my address book private?
A: Yes. Your address book is only visible to you, when you are logged in to your headquarters.
Q: Is my information secure?
A: Yes. Blackbaud, the company that AIDS WALK Charlotte uses to store your data, makes every effort to protect your information. They use encryption techniques to make sure that credit card information, passwords, and personal information travel securely over the internet.
Q: How are credit card numbers handled?
A: Credit card numbers are not stored in our database. During the donation process, we send the credit card number to an online processing terminal using a secure connection.
Q: What do I do if I have a question that is not answered here?
A: Please feel free to contact Nathan Smith, RAIN's Vice President of Philanthropy, at firstname.lastname@example.org or 704-973-9818.